Birdie Chance Terms of Service

Last updated: 28 July 2025

Welcome to Birdie Chance. These Terms of Service ("Terms") outline your rights and responsibilities when using our platform. By accessing or using Birdie Chance, you agree to be bound by these Terms.

1. About Birdie Chance

Birdie Chance is an online peer-to-peer marketplace where users can list, buy, and sell used golf gear and accessories.

Birdie Chance is not a party to any transaction between users and does not own or sell the items listed. All transactions are between buyers and sellers.

2. Eligibility

To use Birdie Chance, you must:

Be at least 16 years old, or have the consent of a parent or legal guardian to use the platform
Be capable of entering into legally binding agreements
Use your true and correct identity when creating an account
Comply with all applicable laws and regulations

We reserve the right to verify your identity and/or suspend or terminate your account if you fail to meet these requirements.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately if you suspect unauthorised use of your account
You may not create multiple accounts without permission

4. Listings and Offers

Sellers must provide accurate, complete, and truthful descriptions of items
Sellers may choose to enable the "make an offer" tool, allowing buyers to submit price offers below the listing price
Items listed must not be stolen, counterfeit, illegal, hazardous, or violate any applicable laws
Firearms, ammunition, tobacco, and alcohol are strictly prohibited

We reserve the right to edit, remove, or refuse any listing that breaches these Terms or our community standards.

5. Transactions

All payments must be made through the Birdie Chance platform
Sellers will receive payment only after the buyer confirms delivery or after the delivery period ends without dispute
Buyers are responsible for any shipping costs unless otherwise stated
Local pickup is available if offered by the seller, but payment must still be processed via Birdie Chance

Birdie Chance charges sellers a 6.5% service fee on each transaction (minimum $0.75). Buyers are not charged any fees by Birdie Chance. Standard Stripe payment processing fees also apply to sellers in addition to the Birdie Chance service fee.

6. Identity Verification

To improve trust and safety, Birdie Chance may use third-party services to verify the identity of buyers and/or sellers. By using our platform, you consent to this process.

7. Disputes and Issues

If you encounter an issue with a transaction:

Attempt to resolve it directly with the other party
If unresolved, our dispute resolution process involves submitting the issue via email, providing relevant evidence (such as photos, shipping receipts, or communications), and allowing Birdie Chance to review and decide on the matter in its sole discretion.

We do not guarantee the condition, authenticity, or performance of any item listed on the platform.

8. Prohibited Conduct

You agree not to:

Use the platform for unlawful or fraudulent activities
Circumvent payment systems or fees
Harass or abuse other users
Post false, misleading, or inappropriate content

Violation may result in account suspension or termination.

9. Community Standards

Birdie Chance is built on trust and respect. To foster a safe and supportive community, you agree to:

Communicate honestly and respectfully with other users
Provide accurate information in listings and messages
Honour agreed transactions in good faith
Avoid abusive, discriminatory, or offensive behaviour
Contribute positively to the Birdie Chance community

Failure to meet these standards may result in warnings, restricted access, or account suspension.

10. Termination

Birdie Chance reserves the right to suspend or terminate your access at any time for breach of these Terms or if we believe your use poses a risk to the platform or our users.

11. Limitation of Liability

To the fullest extent permitted by law, Birdie Chance and its owners, directors, contractors, employees, or affiliates will not be liable for any loss, damage, claim, cost, or expense — whether direct or indirect — arising from your use of the platform, your reliance on any content, or your participation in any transaction.

You acknowledge that you use the Birdie Chance platform at your own risk and that all transactions are undertaken between independent users.

If any liability is found to exist, it is limited to the total fees paid by you to Birdie Chance in the 12 months preceding the event giving rise to the claim.

12. Changes to These Terms

We may update these Terms occasionally. Material changes will be communicated via the platform. Continued use of Birdie Chance after changes are posted means you accept the revised Terms.

13. Contact Us

If you have any questions about these Terms, please email us at hello@birdiechance.co.

14. Business Information

Birdie Chance is operated by Birdie Chance Pty Ltd, ABN 91 688 616 480.

Thank you for using Birdie Chance!