Nope! Birdie Chance is completely free for buyers. You only pay the seller's listed price plus shipping (if applicable). Payments are processed securely through Stripe, with funds held in escrow until your item is delivered or your local pick-up is confirmed.

Birdie Chance protects buyers when items are significantly not as described (e.g., wrong item, undisclosed damage). We don't offer change-of-mind returns, so please review listings carefully before purchase. Please refer to our Terms of Service for further details.

Find an item you love, click 'Buy now' or negotiate the price first, if the seller is open to offers. Pay securely through our platform, and the seller will arrange delivery directly to you using our shipping partners.

Generally, items arrive within 2-7 business days, depending on location. You'll receive tracking updates along the way.

Shipping is calculated at checkout based on your location and the item size. We offer competitive rates via our shipping partners.

Yes — if the seller is offering local pick-up. Payment is always made through Birdie Chance to ensure a safe and secure experience for both buyers and sellers.

All payments must go through Birdie Chance to ensure a safe and secure experience for both buyers and sellers. Paying through the platform protects your money until the item is delivered as described, ensures there's a record of the transaction, and allows us to provide dispute resolution support if needed.

You can list golf clubs, bags, balls, apparel, rangefinders, shoes, accessories, training aids, and other golf-related items.

Birdie Chance is Australia's online marketplace for golfers to buy and sell second-hand gear safely and simply.

Listing an item is free. When your item sells, Birdie Chance charges a 6.5% commission on the final sale price (minimum $0.75), which is deducted automatically from your payout, along with standard Stripe processing fees. The buyer covers shipping costs at checkout — all you need to do is pack your item and print the prepaid label (or use the printer‑free option, if available). We handle the rest to make selling simple and secure.

Once the buyer receives and confirms the item, we release payment to your nominated bank account within 1-2 business days.

Not yet. Birdie Chance currently supports domestic shipping within Australia only.

Yes, if they're strong, clean, and undamaged. Remove or cover any old labels and barcodes.

Use a sturdy box or tube that matches your item's size and shape. Avoid flimsy or damaged packaging. Cushion items with bubble wrap, foam, or paper to prevent movement. Seal all edges with strong packing tape (not masking or duct tape). Don't use string, paper wrapping, or fabric bags as the outer layer. Don't overstuff boxes — they may split in transit.

Both the buyer and seller receive a tracking number. You can use this with the carrier to follow the parcel's journey until it's delivered.

Yes. Every shipment on Birdie Chance includes Total Shipping Protection through XCover. If an item is lost, stolen, or arrives damaged, it's covered. Details on XCover are shared over email once a shipment is ordered.

Buyers should contact the seller if an issue occurs, and the seller will handle the claim process. Approved claims are usually processed quickly, with payment made directly to the seller, who can then resolve the issue with the buyer.

Most golf gear fits within our carrier limits. Extra-long clubs and other items may need longer boxes. If your parcel is oversized, we'll flag it during checkout.

After a sale, we'll email you a prepaid shipping label. Depending on the option chosen, sellers either drop the parcel at a nearby collection point or have it picked up directly from their home or office — no post office trips required.